Nailed It General Maintenance Solutions

1. Introduction

Nailed It General Maintenance Services ("NIGMS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal identification information (name, email address, phone number)
Service address and property information
Payment information (processed securely through Stripe — we do not store card details)
Communication records between you and NIGMS
Usage data and cookies from our website

3. How We Use Your Information

We use the information we collect to:

Schedule and perform requested services
Process payments and send receipts
Communicate about your work orders and account
Send newsletters and promotional updates (with your consent)
Improve our services and website
Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as Stripe for payment processing and Resend for email delivery) solely to operate our business. These providers are contractually obligated to keep your information confidential.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted connections (HTTPS), secure database storage with row-level security, and HTTP-only session cookies. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us directly. We will respond to your request within 30 days.

7. Cookies

Our website uses cookies to maintain your session and remember your preferences (such as dark/light mode). You can disable cookies in your browser settings, but this may affect the functionality of our website.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact NIGMS directly. We are committed to addressing your concerns promptly.